Privacy Policy

Effective date: November 28, 2025

Sai Neelkanth Engineers (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit our website or contact us for products and services.

1. Information we collect

• Contact information: name, email address, phone number and company details you provide when requesting a quote or contacting us.
• Technical information: IP address, browser type, operating system and pages visited (collected automatically via cookies and analytics).
• Communications: correspondence and records of communications with our sales or support teams.

2. How we use your information

We use personal information to:

• respond to enquiries and provide quotes, estimates, order confirmations and technical support;
• process orders, invoices and deliveries;
• improve and personalise our website and services;
• comply with legal obligations and protect our legal rights.

3. Legal basis for processing (where applicable)

If you are in a jurisdiction that requires it (for example the EU), our legal basis for processing personal data is typically your consent, the performance of a contract, or our legitimate interests (for example to operate and improve our website and services).

4. Cookies and analytics

We use cookies and similar technologies to recognise returning visitors, support site functionality, and collect anonymous analytics about site usage (for example Google Analytics). You can manage cookie preferences through your browser; disabling cookies may affect site functionality.

5. Third-party services

We may share data with trusted third parties who perform services on our behalf, such as analytics providers, email processors, hosting providers, and payment processors. These providers are contractually required to keep your information secure and only use it for specified purposes.

6. Data retention

We retain personal information only as long as necessary to fulfil the purposes described in this policy and to comply with legal obligations. If you ask us to delete your data we will do so unless we have a lawful reason to retain it.

7. Security

We implement reasonable technical and organizational measures to protect personal data from unauthorised access, alteration, disclosure or destruction. However, no internet transmission is completely secure; please take care when sending information to us.

8. Your rights

Depending on your jurisdiction, you may have rights including access to, correction of, deletion of, or restriction of processing of your personal information. To exercise these rights, please contact us as shown below.

9. Children

Our website is not intended for children under 16. We do not knowingly collect personal data from children; if you believe we have, please contact us and we will remove the information.

10. Contact

If you have questions about this Privacy Policy or wish to exercise your rights, contact us:

• Email: office.saineelkanth@gmail.com
• Address: Rz E 56, Dabri Extension (East), New Delhi - 110045

11. Changes to this policy

We may update this Privacy Policy from time to time. The updated policy will be posted on this page with the effective date. We encourage you to review this policy periodically.

For more information or specific requests, please use our Contact page.